Position: Manager (Recent Job)

Job Description

• Manage spa front desk operation which includes but not limited to, staff scheduling, training, inventory etc
•  Resolve all guest/member complaints, to ensure guest satisfaction
• Provide information and assistance to all staff and guests
• Perform openings and or closing procedures as necessary
• Conduct employee evaluations and timely feedback by maintaining open communication with team members
• Assist with administrative duties such as payroll, scheduling, forecasting, stock taking and orders
• Assist with marketing and publicity opportunities
• Manage training and delivery of team members
• Maintain industry knowledge and understanding
• Perform all other related duties assigned by the Management
• Ensure Guest, team and personal health and safety is maintained at all times, reporting any concerns in a timely manner