Position: ITSR (Premium Job)

  • No. of Openings 10
  • Category Internet/Software
  • Job Location 26
  • Job Level Entry Level
  • Salary Negotiable
  • Education Level Minimum Bachelors Degree
  • Experience Fresher can apply
  • Expiry date Apr 30, 2018 (Expired)
Job Description
  • Handle inbound customer service phone calls and walking customers.
  • Follow up and escalate the issue to respective team and departments in order to solve the problem of customer
  • Initiate required action for response to customer requests and communicate the change to appropriate personnel, branch or offices throughout the country.
  • other responsibilities as assigned by the supervisor.
  • Logging and keeping records of customer/employee queries

 

Job Specification
  • Minimum Bachelors Degree
  • Having a pleasant personality , positive attitude and a good team player.
  • Outstanding communication and interpersonal skills
This job has been expired on 2018-04-30
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About Company
WorldLink is the largest Internet Service Provider (ISP) in Nepal and one of the most prominent IT companies. Founded in September 1995 with the aim ...

WorldLink is the largest Internet Service Provider (ISP) in Nepal and one of the most prominent IT companies. Founded in September 1995 with the aim of providing Internet and IT services by its present Chairman and Managing Director, Dileep Agrawal, WorldLink started off by providing store-and-forward e-mail services over a dial-up link to the Internet in the US. In March 1997, WorldLink started providing full Internet access over a dedicated leased-line to the Internet backbone in the US through Teleglobe International.

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