Position: Education Counselor (Hot Job)

Job Description

• Provide information and advice to prospective international students in Nepal for off-shore students and their families regarding study opportunities in Australia.
•  Submit applications to institutions, obtain offers and facilitate enrollments
•  Follow up leads and contacts and maximize the number of students application submitted and finalized enrollment.
•  Support Consultant network students
•  Promote Consultant IELTS Tests and assist in increasing test bookings
•  Data entry of student applications.
•  Manage and store student files through the established filing system.
• Follow standard CRM sales process to record and update all student interactions and applications, follow through on students’ inquiries and applications
• Continually enhance product knowledge base through client training's, workshops, briefing sessions,visits and peer discussions and IELTS Customer Service Training.
• Keep informed of market and DIBP regulation changes that may have an impact on the business.
• Completion of PIER Education Agents training course.
• Attend to student face-to-face, phone and email inquiries in a timely and professional manner.
• Follow through on student inquiries, requests or complaints and provide information and assistance as required.
• Organist student excursions and cultural events.
• Manage in-house interview sessions where students can meet institutions to submit spot applications.
• Managing reception occasionally including responding to and redirecting queries where required.
• Assist Aussie Consultant IELTS test candidates with general information and test bookings.
• Support event managers in the organisation of major promotional events such as Interview Sessions,twice-a-year exhibitions and IELTS Masterclass.
• Assist the promotion and student bookings of excursions and cultural events.
• Share knowledge and market information with team members who may find it useful.
• Provide input on marketing activities to promote IDP brand and services.
• Assist in identification of opportunities and threats in the market.
• Work with marketing staff and institution representatives in strategies for promoting institution.
• Display consistent high level of professionalism at work.

Job Specification

• Minimum Bachelor Degree,
•  Knowledge of Australian education institutions and their international operations,
•  Achievement orientated,
•  Demonstrated customer service orientation,
•  Demonstrated ability to communicate effectively,
•  Demonstrated ability to work in a team,
•  Organisation skills,
•  High level of problem solving and negotiation skills,
•  Understand needs and issues of on-shore international students,
•  Fluent in English and a second language preferable or one of the other subcontinent languages,

Apply Instruction

Interested candidate may send their resume at [email protected]