Position: Customer Service Representative (Hot Job)
- No. of Openings 2
- Category Customer Service
- Job Location 26
- Job Level Junior Level
- Salary Negotiable
- Education Level Bachelor's Degree
- Experience Experience in customer service or hospitality industry will be a plus
- Expiry date Oct 06, 2020 (Expired)
Job Description
- Answer phone calls and respond to customer inquiries regarding products and services of our clients i.e. member restaurants,
- Recommend product or service from among our clients by collecting customer information and analyzing their product and service needs,
- Handle and process online and telephonic orders,
- Mobilize delivery staffs in wise, effective and efficient manner,
- Ensure excellent service standards and maintain high customer satisfaction,
- Know the clients products and services and stay updated with the related issues,
- Promptly identify and resolve customer issues and follow up to ensure resolution,
- Contribute to team effort by accomplishing related results as needed.
Job Specification
- Having a Bachelor’s degree in management or equivalent field,
- Experience in customer service or hospitality industry will be a plus
- Having good working knowledge of basic computer applications,
- Proper handling of customer and active listening to understand customer needs,
- Demonstrate an audible, friendly, professional and well-mannered speaking voice,
- Capable of dealing calmly and politely with customers under stressful conditions,
- Ability to make logical and quick decision in difficult situation,
- A team player with problem solving skills,
- Ability to multitask, prioritize and manage time effectively,
- Ability to withstand criticism and irritated people,
- Excellent verbal and written communication skills in both Nepali and English.
This job has been expired
on 2020-10-06
Share:
About Company
A group of experienced, young and professional people in the world of web and mobile technology, Analogue Inc. is an energetic startup software company ...
A group of experienced, young and professional people in the world of web and mobile technology, Analogue Inc. is an energetic startup software company engaged in application development software, web development, SAP related solutions, digital marketing, computers and overall branding and technology solutions.
