Customer Service Representative
Sathi Mart

Position: Customer Service Representative (Hot Job)

  • No. of Openings 2
  • Category Customer Service
  • Job Location 26
  • Job Level Junior Level
  • Salary Negotiable
  • Education Level Bachelor's running/ completed
  • Experience Experience preferred in related field
  • Expiry date Jul 23, 2020 (Expired)
Job Description
  • Answers customer inquiries via phone, email, and in person
  • Directs customers to online resources
  • Updates customer records in the system, including notes about interactions
  • Pitches ideas for improving customer care
  • Creates and maintains reports about customer interactions
  • Attends weekly staff meetings
  • Participates in team-building activities
  • Encourages customers to complete surveys
  • Makes recommendations to management to improve customer experience
Job Specification
  • Fluency speaking in English Language
  • Good communication skills
  • Experience using Microsoft Office
  • Basic knowledge of office equipment 
This job has been expired on 2020-07-23
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About Company
The 11 years journey started in 2009 from the productive industry United Soap and health care industries. We learned something from a long ...

The 11 years journey started in 2009 from the productive industry United Soap and health care industries. We learned something from a long business trip and now a personal business trip is a birth of Safalsathi in 2018 as we discussed how to move forward, including the entire region for the youth who are always working hard to do something full of passion for the country. It is our plan to set an example that not only a business but also a Nepali Company can become an international level retail chain, online shopping and manufacturing company, which will provide employment to thousands of young people in the country so that the farmers will get a good price and market, Nepali consumers will be able to taste the organic products of their own country can buy more than 22,000 Nepali and foreign products online and offline. Safalsathi Promises to deliver an exclusive shopping experience to its customers in the country with widespread brand awareness in the market as a reliable retail chain, online shopping and manufacturing company that delivers high-quality products & ensure superior customer service and makes it a shopping destination for a growing number of people.    

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