Position: Customer Service Executive (Recent Job)

Job Description

Job Description

• Attracts potential customers by answering product and service questions; suggesting information about other products and services.
• Opens customer accounts by recording account information.
• Maintains customer records by updating account information.
• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Job Specification

Customer Service, Product Knowledge, Quality Focus, Problem Solving, communication skills, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information, Multi-tasking

Job Requirements:  

- English fluent (writing)

- Ms-office/Excel -  working-level- good

- Good Typing speed

- Communication skill- customer reception, dealing and sales

- Computer operation skill- good

- Ability in multitasking of computer software and applications.

- working at different web portals.

Apply Instruction

Apply Instructions

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