Correspondence Oficer
AK Holidays

Position: Correspondence Oficer (Hot Job)

  • No. of Openings 1
  • Category Travel/Leisure
  • Job Location 26
  • Job Level Junior Level
  • Salary Negotiable(As per potential Candidates)
  • Education Level Bachelor's running or completed
  • Experience Experienced preferred in related field
  • Expiry date Feb 24, 2018 (Expired)
Job Description
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  • Handle customer write-in inquiries on credit card and banking product features and benefits, marketing programs, fee and charges, account information and relevant operational processes, etc.
  • To resolve customer problems within the established guidelines and adherence to the service standards
  • Collect and escalate critical customer feedback to supervisor for product/service/program improvement
  • Maintain good relationship with customers through delivery of superior services via correspondence.
  • Comply with established policies and procedures to ensure the safety and security of bank’s and customer’s asset.
  • Maintain the service quality and productivity at defined business requirement.
  • Job Specification

     

    • >Good command of written English
    • >Fluent in spoken English
    • >Good interpersonal and communication skills. Previous experience in correspondence or customer service sector is a plus
    • >Good problem and complaint handling skills
    • >Good team-player, hardworking and self-motivated
    • >Willing to work overtime/shift duty including overnight shift and holidays  
    • >Good typing and computer skills

     

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    This job has been expired on 2018-02-24
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    About Company
    The tourism industry has undergone rapid growth of unsurpassed nature over the last several decades. This has mainly been due to the advent of a ‘borderless’ ...

    The tourism industry has undergone rapid growth of unsurpassed nature over the last several decades. This has mainly been due to the advent of a ‘borderless’ world and increased information dissemination about the majestic sceneries throughout the world, with the Nepal region being our base country still we could professionally able to expand our network to the destinations around the globe.

     

    We are penetrating a lucrative market in a rapidly growing Inbound and Outbound industry. The current trend towards an increase in the number of tourists entering the country presents an opportunity for AK Holidays to penetrate the market. An opportunity for AK Holidays ‘ success exists because the national and International tourism industry is growing at a rapid pace annually. AK Holidays is poised to take advantage of this growth and stiff competition in the travel portion of the industry, with a dedicated and experienced staff, excellent networking, and effective management and marketing. AK Holidays intends to provide travel and adventure, leisure, MICE Inbound packages to tourists primarily in all regions of Nepal, Bhutan and Tibet. AK Holidays is not just spread their professional wings to inbound packages but we have expanded our competitive services to outbound packages, like South Eastern Asian countries (Thailand, Singapore, Indonesia, Malaysia etc., Europe, USA, South American countries, Africa, Australia, and New Zealand etc.)Services and products provided by AK Holidays will initially include pre-arranged tours, custom packages according to clients’ specifications, travel consultation, and as time progresses making reservations for lodging amongst other related services. AK Holidays seeks to differentiate itself as the premier adventure, Leisure and MICE Company.

     

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