Accounts Receivable - Associate Manager
- No. of Openings 1
- Industry Medical Equipment Suppliers
- Category Accounting
- Location Baluwatar, Kathmandu District
- Job Level Mid Level
- Salary Nrs. Monthly (Negotiable)
- Education Level Bachelors
- Desired Candidate Both(Female, Male)
- Experience 2 + years
- Expiry date Nov 16, 2025 (1 day left)
- Skills Accounting, Accounts Receivable, Strategic Planning, Billing, Client Relationships, Collaboration, Problem Solving
Job Description
As Accounts Receivable - Associate Manager, you will maintain customer relationships while driving timely collections. You’ll partner closely with clients to resolve billing issues, negotiate payment plans, and ensure a healthy cash flow for the company.
Responsibilities and Duties:
Client Relationship Management
- Serve as the primary contact for key customers on all receivables matters.
- Build trust through proactive communication, regular account reviews, and swift resolution of inquiries or disputes.
- Develop and maintain up-to-date customer files, documenting agreements, follow-ups, and account histories.
Strategic Collections
- Monitor aging reports and identify at-risk accounts.
- Design tailored collection strategies phone calls, emails, in-person visits for high-value or overdue receivables.
- Negotiate payment terms, installment plans, or settlements in line with company policy.
Billing & Cash Application
- Ensure accurate, timely invoicing and prompt application of receipts.
Dispute Resolution
- Investigate and resolve billing discrepancies, coordinating with sales and operations teams as needed.
- Escalate unresolved issues to senior management with clear analysis and recommended actions.
Cross-Functional Collaboration
- Work with Sales Head, Operations, and Finance to align on credit terms, order inflows, and collection targets.
- Provide feedback on customer credit limits and support periodic credit reviews.
Ad Hoc Support
- Assist with month-end closing activities, tax-related finalizations, and any other finance projects assigned by management.
Job Specification
- Bachelor's degree in accounting, Finance, or related field.
- 4–6 years’ experience in accounts receivable and collections, with at least 2 years in a client-facing or senior role.
- Proven track record of managing high-value customer relationships and reducing overdue balances.
- Excellent negotiation and problem-solving skills.
- Proficient in ERP systems (e.g., SAP, Tally, Business Central), advanced Excel and other relevant software.
About Company
East West was founded in 1981 by the visionary Mr. B.R Shrestha, who saw the compelling need to advance the medical sector in Nepal, which was an u...
East West was founded in 1981 by the visionary Mr. B.R Shrestha, who saw the compelling need to advance the medical sector in Nepal, which was an untapped sector at the time.
Now, with a legacy of over 40 years, East West is one of Nepal’s leading Healthcare Equipment and Consumables supplier known best for providing a complete healthcare solution.
We are able to provide our services through our various companies – East West Concern and East West International.