Customer Care Incharge

Automobile company is looking for a pro-active candidate for the post of a Customer Care In-charge.
Interested candidate may apply for the vacant position. The candidate must meet the following requirements:-
Gender : Male
Age : 30- 40
Salary : 30k
Work Station : Kathmandu
Experience : Min. 2 years in the similar field
Qualification : BBA Completed (MBA Preferred)
Job Description :
· Delegating tasks and monitoring the team’s performance
· Assisting the team by performing the tasks with them
· Helping with training and development
· Completing paperwork
· Handling complaints (from both staff and customers)
· Improve customer service experience, create engaged customers
· Take ownership of customer’s issues and follow problems through to resolution
· Keep accurate records and document customer service actions and discussions
· Recruit, mentor and develop customer service agents and nurture an environment
Interested candidate may drop their updated CV at rina.joshi@kumarijob.com
You may call at 9801178852 for any inquiry.