Automobile company is looking for a pro-active candidate for the post of a Customer Care In-charge.

Interested candidate may apply for the vacant position. The candidate must meet the following requirements:-

Gender                         : Male

Age                               : 30- 40

Salary                           : 30k

Work Station               : Kathmandu

Experience                  : Min. 2 years in the similar field

Qualification               : BBA Completed (MBA Preferred)

Job Description :

·         Delegating tasks and monitoring the team’s performance

·         Assisting the team by performing the tasks with them

·         Helping with training and development

·         Completing paperwork

·         Handling complaints (from both staff and customers)

·         Improve customer service experience, create engaged customers

·         Take ownership of customer’s issues and follow problems through to resolution

·         Keep accurate records and document customer service actions and discussions

·         Recruit, mentor and develop customer service agents and nurture an environment

Interested candidate may drop their updated CV at rina.joshi@kumarijob.com

You may call at 9801178852 for any inquiry.