Kumari job

Customer Care Incharge

Automobile company is looking for a pro-active candidate for the post of a Customer Care In-charge.

Interested candidate may apply for the vacant position. The candidate must meet the following requirements:-

Gender : Male

Age : 30- 40

Salary : 30k

Work Station : Kathmandu

Experience : Min. 2 years in the similar field

Qualification : BBA Completed (MBA Preferred)

Job Description :

· Delegating tasks and monitoring the team’s performance

· Assisting the team by performing the tasks with them

· Helping with training and development

· Completing paperwork

· Handling complaints (from both staff and customers)

· Improve customer service experience, create engaged customers

· Take ownership of customer’s issues and follow problems through to resolution

· Keep accurate records and document customer service actions and discussions

· Recruit, mentor and develop customer service agents and nurture an environment

Interested candidate may drop their updated CV at rina.joshi@kumarijob.com

You may call at 9801178852 for any inquiry.