Assistant Supervisor
- Category Event Management
- Location Bagmati Province, Kathmandu District
- Job Level Mid Level
- Salary Nrs. Negotiable Monthly
- Education Level Bachelors
- Desired Candidate Both(Female, Male)
- Experience 2 + years
- Expiry date Oct 25, 2025 (Expired)
Job Description
Position: Assistant Supervisor-ISP Services
Job Description
Establish, implement, and monitor a maker-checker framework to ensure accuracy and financial discipline.
Maintain compliance with internal control standards and company policies.
Develop and maintain diagnostic and troubleshooting mechanisms for ISP service issues.
Escalate unresolved or critical issues according to structured escalation protocols.
Establish and maintain good relationships with internal teams, sales networks, regional office teams, and service partners.
Create and maintain robust monitoring and reporting system to evaluate performance against defined KPIs.
Lead, motivate, and train the team to achieve set goals and objectives.
Perform other duties and responsibilities as assigned by the Supervisor/Manager.
Contribute to process improvements, cost optimization, and customer experience enhancement.
Job Specification:
Bachelor’s degree in Management or related field (preferred).
2-3 years of experience in ISP operations, service management, or similar roles.
Strong analytical, diagnostic, and troubleshooting skills.
Good understanding of maker-checker control mechanisms and financial discipline.
Proficiency in MS Office and reporting tools.
Strong leadership, coordination, and communication skills.
Ability to work under pressure and within defined timelines.
Customer service mindset.
About Company
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