Position: Guest Relation Officer (Hot Job)

  • No. of Openings Few
  • Category Sales / Public Relations
    (Marketing/Sales)
  • Job Location Rupandehi District
  • Job Level Junior Level
  • Salary Negotiable
  • Education Level Minimum Intermediate level in Hospitality Management from a recognized board or university
  • Experience Freshers are highly encouraged to apply.
  • Expiry date May 31, 2017 (Expired)
Job Description
  • Greet and escort guests to the table;
  • Maintain an up to date knowledge of products, events, promotions and general information relating to the services offered by the company;
  • Maintain current data profile of regular guests in order to ensure that personal preference are met e.g. tables, games, drinks, food, rooms etc.;
  • Promptly respond to guests requests in a considerate, professional and positive manner;
  • Maintain excellent relationships with all related departments to run operation smoothly and satisfy guest’s requirements;
  • Maintain and establish relationships with premium-valued gaming guests;
  • Make special arrangements for various activities and services such as dining, wine, spa, excursions, flowers, private tours, special needs, and other various requests. Follow up to ensure amenities are delivered as specified;
  • Work with Casino Cashiers to manage player’s deposit balances and withdrawals, where needed;
  • Follow and remain updated on the company’s security/fire/safety procedures;
  • Attend divisional and department meetings and trainings as and when scheduled;
  • Perform any other duties as assigned by the Management.
Job Specification
  • Must have pleasing personality and the ability to handle all kinds of people;
  • Since our job falls under customer service, it is necessary to have a cheerful disposition, quick reflexes and a positive attitude;
  • Proficiency in English and Hindi are must. Knowledge of a common foreign language like Chinese, German, French or Spanish is an added advantage;
  • Must be friendly, have good interactive skills and team spirit;
  • Female candidates will be given preference.
Apply Instruction

Interested and qualified candidates are requested to send your updated Curriculum Vitae to [email protected] Only shortlisted candidated will be called for the further selection process(es).

This job has been expired on 2017-05-31
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About Company
Tiger Palace Resort is in Bhairahawa, in the fertile, subtropical Terai region of Nepal. Situated to the south of the legendary Himalayas, the resort is ...
Tiger Palace Resort is in Bhairahawa, in the fertile, subtropical Terai region of Nepal. Situated to the south of the legendary Himalayas, the resort is easily accessible from India or Kathmandu, offering guests a sophisticated and thrilling getaway.  Luxurious accommodation, superb leisure facilities and top-class dining options make Tiger Palace Resort a perfect venue for holidays, quick breaks, conferences and weddings.
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