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Shopmee9.com

Shantinagar

About Us

Online shop that provides you quality product with very reasonable rate , with very good service.

Customer Service Representative (Fresher's)

Basic Information

  • No. of Openings 1
  • Job Category Customer Service
  • Job Location Shantinagar
  • Salary Negotiable
  • Education Level Bachelor's running
  • Experience Year requirement Experience preferred in related field (Fresher's can apply)
  • Expiry date 2021-01-19

Job Description

  • Answers customer inquiries via phone, email, and in person
  • Directs customers to online resources
  • Updates customer records in the system, including notes about interactions
  • Pitches ideas for improving customer care
  • Creates and maintains reports about customer interactions
  • Attends weekly staff meetings
  • Participates in team-building activities
  • Develops a rapport with customers
  • Encourages customers to complete surveys
  • Makes recommendations to management to improve customer experience

Job Specification

  • Good communication skills
  • Experience using Microsoft Office
  • Basic knowledge of office equipment

Note : Female Candidate's Preferred

Apply Instruction

Interested candidates are requested to send their CVs resume at nikita@kumarijob.com